Terms of Service
Service Agreement
Acceptance of Terms
By using Secure Recoup's services, you agree to
- These Terms of Service
- Our Privacy Policy
- Our Operational Procedures
- Data Handling Practices
- Service Limitations
Service Eligibility
Users must
- Be at least 18 years old
- Provide accurate information
- Have legal capacity to contract
- Be a victim of specified scam types
- Maintain accurate account information
Service Description
Scope of Services
We provide
- Scam recovery assistance
- Victim support services
- Case documentation
- Recovery strategy development
- Evidence preservation guidance
Service Limitations
We do not
- Guarantee recovery success
- Provide legal representation
- Offer financial services
- Process payments for third parties
- Engage in illegal activities
User Obligations
User Responsibilities
Users must
- Provide accurate information
- Maintain confidentiality
- Report changes promptly
- Cooperate with recovery efforts
- Follow security protocols
Prohibited Activities
Users may not
- Submit false information
- Harass staff or other users
- Use services for illegal purposes
- Share access credentials
- Circumvent security measures
Fees and Payments
Service Fees
- Clearly defined fee structure
- Transparent billing practices
- No hidden charges
- Payment terms specified
- Refund policy outlined
Payment Terms
- Payment methods accepted
- Billing frequency
- Late payment policies
- Dispute procedures
- Cancellation terms
Termination
Termination Rights
We may terminate services for
- Policy violations
- False information
- Non-payment
- Illegal activities
- Service abuse
User Termination
Users may terminate by
- Written notice
- Account closure request
- Service cancellation
- Following exit procedures
- Completing obligations